As a Physical Therapist, You Are Communicating with an Older

Multiple Choice

As a physical therapist, you are communicating with an older resident of an assisted living facility, Andy, who is hard of hearing. Which of the following approaches should you adopt in your communication with Andy?

A) Speak slowly and distinctly.
B) Raise the pitch of your voice.
C) Play some background music to help the patient relax.
D) Shout to make sure the patient hears you.