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    Exam 8: Using Information Technology for Control and Coordination
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    The Process of Continually Measuring Products, Services, and Practices Against
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The Process of Continually Measuring Products, Services, and Practices Against

Question 80

Question 80

Multiple Choice

The process of continually measuring products, services, and practices against tough competitors or other organizations recognized as industry leaders is referred to as:


A) balanced scorecard.
B) benchmarking.
C) Six Sigma.
D) ERP.

Correct Answer:

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