All of the Following Were Concluded in the Study Called

Multiple Choice

All of the following were concluded in the study called Project SAPPHO except:

A) successful innovating companies made more effective use of outside technology and outside advice, even though they did more work in-house.
B) successful innovating companies had a much better understanding of customer needs and paid much more attention to marketing.
C) employees had little say in the way production processes were developed and in decision making.
D) top management support in the successful innovating companies was from people who were more senior and had greater authority.