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The Results of Medicare Mandated Patient Experience Surveys Can Be

Question 4

Multiple Choice

The results of Medicare mandated patient experience surveys can be publicly reported as a way to monitor organizational progress in improving communication. Which area causes the greatest concern when it receives a low score?


A) Patients who reported that their nurses "Always" communicated well
B) Patients who reported that their doctors "Always" communicated well
C) Patients who stated "Yes," they were given information about what to do at home
D) Patients who "Strongly Agree" they understood their care when they left the hospital

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