Multiple Choice
The ITIL IT service management (ITSM) best practice process area that a HIS department should consider addressing when deploying or supporting existing HIS applications is:
A) IT service support.
B) IT service desk.
C) IT service continuity.
D) IT service delivery.
Correct Answer:
Verified
Correct Answer:
Verified
Q11: The job role that includes areas such
Q12: A configuration management database (CMDB) is a
Q13: The ITG framework that describes six guiding
Q14: The request for proposal (RFP) is submitted
Q15: An area that have been shown to
Q17: The order of the following four steps
Q18: Service continuity management is the process by
Q19: The business investment decision-making and oversight process
Q20: IT service support encompasses the support processes
Q21: Implementation support specialists provide on-site user support