An ACO Provides a Local Employer with Quarterly Health Status

Multiple Choice

An ACO provides a local employer with quarterly health status reports of individuals who are employed by the company and receive health care coverage from the ACO. Although the individuals' identities are not revealed, the ACO provides general health status reports regarding smoking cessation participation, diabetes monitoring, and blood pressure, as well as the mammogram compliance for female employees who are of eligible age. This proactive approach is an example of:

A) service process quality.
B) value-added benefits.
C) opportunity cost minimization.
D) total care maximization.