The Trend Toward Flatter Organizational Structures (Delayering) Has Occurred Because

Multiple Choice

The trend toward flatter organizational structures (delayering) has occurred because this action:

A) tends to reduce overhead costs.
B) puts decision makers closer to front-line staff and information about customer needs.
C) narrows the span of control for supervisors.
D) does all of these things.
E) reduces overhead costs and puts decision makers closer to front-line staff and information about customer needs.