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Barbara Is the Manager of Textiles at a Large Department

Question 25

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Barbara is the manager of textiles at a large department store in town. She runs a tight ship but is quick to reward her employees through economic incentives and public praise for a job well done. She communicates her goals and objectives for each of the employees once a week during departmental meetings. Yet, her employees complain that when they voice concerns or give input, Barbara responds to these complaints by saying that she is acting in the best interests of the organization and the employees. Barbara's style most closely resembles which approach to management?


A) classical management
B) human relations
C) human resources
D) teamwork

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