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In Response to a Query About Sharon,her Manager Replied with an Email

Question 25

Multiple Choice

In response to a query about Sharon,her manager replied with an email stating,"Sharon is a good employee." He meant this as a positive endorsement of Sharon,but the inquirer decoded "good" to mean that Sharon was just a mediocre employee.In this instance


A) quid pro quo has occurred.
B) the manager used the wrong sensory channel to convey the message.
C) cognitive structuring has occurred.
D) bypassing has occurred.

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