Community Hospital Is Seeking to Transform the Nature of Its

Multiple Choice

Community Hospital is seeking to transform the nature of its care environment. In order to help achieve this vision, the hospital creates a new mentoring program for its nurses. The hospital also explores various practices for increasing the amount of time nurses spend one-on-one with their patients, and it creates a new system for tracking patient satisfaction with the nurse-patient relationship. In the context of the RBC model, these efforts most directly involve which element for transforming the care delivery environment?

A) Inspiration
B) Infrastructure
C) Education
D) Evidence