Multiple Choice
What is a non-value-added activity?
A) One that ultimately brings the process closer to completion or changes the product or service for the better
B) Steps in a process that are necessary for regulatory or compliance reasons but do not bring the process closer to completion or do not change the product or service for the better
C) An activity that enhances the process and moves it closer to completion or changes the product or service for the better
D) None of these is correct.
Correct Answer:

Verified
Correct Answer:
Verified
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