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Aliyah Was Unsure How to Get Hot Water from the Office

Question 28

Multiple Choice

Aliyah was unsure how to get hot water from the office water dispenser. She had tried pressing one of the two red buttons, but nothing happened. Later, she saw a coworker press both red buttons and hot water poured out. The next time Aliyah wanted hot water for her tea, she got it from the dispenser. This is an example of ______.


A) operant conditioning
B) information processing
C) observational learning
D) formal operational reasoning

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