Multiple Choice
Which of the following is true of value chain analysis in a service organization?
A) Outbound logistics include receiving, storing, and disseminating inputs to the product.
B) Inbound logistics include collecting, storing, and physically distributing the product to buyers.
C) Value chain analysis has no direct application to service businesses.
D) Most of the value in a service company is generated by the operations, marketing and sales, and service activities.
Correct Answer:
Verified
Correct Answer:
Verified
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