Most Shoppers Look for the End of the Line to Wait

Multiple Choice

Most shoppers look for the end of the line to wait to pay for their items. How do they arrive at this behavior?

A) They are fearful of breaking the law.
B) They are directed by the people who work in the store.
C) They follow other people and ask them what they should do.
D) They exercise the social norms they have learned about shopping.