Multiple Choice
In order for the buyer to be able to rely on what the salesperson says or promises to do, the buyer must:
A) Trust the salesperson
B) Like the salesperson
C) Know the salesperson
D) Believe the salesperson is customer-oriented
E) Believe the salesperson is honest
Correct Answer:
Verified
Correct Answer:
Verified
Q32: Building long-term, mutually satisfying relationships with customers
Q33: Express warranties are written and made part
Q34: The essence of trust is honesty.
Q35: Many companies are spending time covering ethics
Q36: The question "Are you being upfront with
Q38: Salespeople may use service to differentiate themselves
Q39: _refers to a way a salesperson can
Q40: The salesperson's fairness and straightforwardness of conduct
Q41: By definition, deceptive practices are illegal practices.
Q42: A salesperson can create an express warranty