Havens Steel's Claim That They Received Verbal Approval for the Design

Multiple Choice

Havens Steel's claim that they received verbal approval for the design change from an engineer at Jack D. Gillum with the understanding that a written request would be submitted is irrelevant because

A) no written request was ever submitted.
B) the engineer who gave verbal approval was not qualified to make the decision.
C) the change that was approved by Gillum was not followed by Haven Steel.
D) None of the above