As Described in Your Book, "Inverting the Pyramid" Refers To

Multiple Choice

As described in your book, "inverting the pyramid" refers to:

A) The type of groupthink that usually occurs when people are more concerned with pleasing organizational leaders than serving clients.
B) People's frustrated reaction when they feel they are not getting good service.
C) A type of servant leadership in which clients and front-line personnel are at the top of the organizational hierarchy.