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What Are Evaluative Criteria

Question 20

Multiple Choice

What are evaluative criteria?


A) The ways in which an individual interacts with products on a regular basis
B) The conditions or benchmarks that are used to compare the alternative offerings to help make a choice
C) The processes by which consumers attempt to identify the catalyst of an unpleasant outcome
D) The differences between a consumer's prepurchase expectations and the actual postpurchase experience

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