Though a CVS Customer Knows He Should Get a Flu

Multiple Choice

Though a CVS customer knows he should get a flu shot each fall, where to go and how easy it is, and even though he receives email reminders about it, he simply does not get the vaccination. This is an example, according to McGuire's Hierarchy of Effects, of not __________.

A) Remembering
B) Assessing
C) Acting
D) Comprehending