A Southwest Airlines Gate Agent Sued a Customer for Social

Multiple Choice

A Southwest Airlines gate agent sued a customer for social media complaints that the agent felt cast her in a false light. The customer ranted on Twitter and Facebook, specifically calling out the gate agent by name, when not allowed to board a flight at the same time as her young children. A court ruled that the customer's tweet skewed the incident and portrayed the agent in such a way that it actually caused her harm. Legally, this is known as _________.

A) Demoted defamation
B) Portrayal in a false light
C) Public disclosure of private facts
D) Intrusion into seclusion