Multiple Choice
Jassim, a PR manager for a chain of shoe stores, aims to make sure he uses a _______________ when communicating with social media followers and people who leave customer service reviews. He found that by communicating with a sense of humor, admitting mistakes, and even providing links to competitors, he can make communication enjoyable and maintain good relationships with his online publics.
A) Conversational voice
B) Commitment voice
C) Colloquial voice
D) Chatty voice
Correct Answer:

Verified
Correct Answer:
Verified
Q21: In an effort to show _, a
Q22: When public relations people are called in
Q23: When asked to tweet from his client's
Q24: _ is defined by Pavlik and McIntosh's
Q25: Alicia felt she was doing the right
Q27: PR Practitioner Martha disclosed her stock ownership
Q28: _ obtains information for a particular task
Q29: Listening, or paying attention to and processing
Q30: In the definition of public relations, the
Q31: Public relations is most effective when it