A Plant Manager Uses an Efficiency Rating to Measure a Department's

Multiple Choice

A plant manager uses an efficiency rating to measure a department's performance. Department managers push people and equipment to get a high efficiency rating. People feel overstressed and the equipment breaks down from overuse. This is a

A) Manifest functional consequence.
B) Latent functional consequence.
C) Manifest dysfunctional consequence.
D) Latent dysfunctional consequence.