Essay
Use this information to answer the following questions.
A call center receives an average of 20 calls per minute.You may assume that the numbers of calls are independent of each other,and that the average number of calls remains the same for each minute interval.
-Refer to the information above.
a.What type of distribution describes the number of calls received?
b.Use Crystal Ball to simulate the number of calls received per minute.Use 1000 replications.
c.What is the probability that the call center will receive more than 30 calls per minute?
d.What is the probability that the call center will receive less than 25 calls per minute?
Correct Answer:

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a.Poisson ...View Answer
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Correct Answer:
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