Pierre Would Like to Increase the Effectiveness of Human Resources

Multiple Choice

Pierre would like to increase the effectiveness of human resources at his firm. What advice would you give him?

A) Don't have formal performance appraisals because workers are upset by criticism.
B) Carefully control the behavior of teams and don't let them make their own decisions.
C) Don't pay everyone the same. Pay high-performing workers more in order to increase motivation.
D) Don't annoy workers by constantly requiring them to go through a lot of training.
E) Assume that quiet workers are happy; there's no reason to bother them with attitude surveys.