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As Passengers Board the Aircraft Upon Which Damien Is Employed

Question 34

Multiple Choice

As passengers board the aircraft upon which Damien is employed as a flight attendant,he smiles and greets them.Every time an elderly person passes him,he looks at his co-workers and rolls his eyes.What is his eye rolling an example of?


A) role management
B) emotion management
C) frontstage behaviour
D) backstage behaviour

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