Studies Conducted at the Hawthorne Plant of the Western Electric

Multiple Choice

Studies conducted at the Hawthorne plant of the Western Electric Company near Chicago demonstrated the need for a less dictatorial leadership style on the shop floor, and more attention to worker needs. What did this school of thought come to be known as?

A) hierarchy of needs management
B) human relations school of management
C) quality of work life movement
D) work-life balance movement