After Completion of a Training Program, Scores on the Satisfaction

Multiple Choice

After completion of a training program, scores on the satisfaction survey are standardized. The following reflect the standardized results for each component of the satisfaction survey: a) satisfaction with the physical environment, .86; b) satisfaction with the material presented, 2.70; c) satisfaction with the handouts, 1.37; and d) satisfaction with the facilitator, 3.25. Which aspect of satisfaction is farthest from the average?

A) satisfaction with the physical environment
B) satisfaction with the material presented
C) satisfaction with the handouts
D) satisfaction with the facilitator