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Lack of Familiarity with _____________ May Lead to ___________ and ______________

Question 35

Multiple Choice

Lack of familiarity with _____________ may lead to ___________ and ______________ which spiral into conflict situations.


A) cultural scripts; miscommunication; and misattributions
B) routines for requests and refusals; misunderstandings; inaccurate assumptions
C) both a and b
D) neither a nor b

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