Use the Following Case Scenario to Answer Short Answer Items

Short Answer

Use the following case scenario to answer short answer items. As the owner of a small nutrition consulting firm, you have noticed that two of your employees are not working well together. Communication between these two professionals is quite strained and is affecting the work environment as well as the progression of a new diabetes education program.
-You determine that the Merck face-to-face communication approach might be an appropriate approach to use.What are the four rules of this approach? Provide a specific example for what you might say using each of the four rules.