Kyle's Work Group Consistently Exceeds the Goals the Members Set

Multiple Choice

Kyle's work group consistently exceeds the goals the members set for themselves some months ago. In an attempt to better motivate the group, Kyle thought it would be a good idea to set new goals. This is an example of Kyle exercising control by:

A) comparing performance to standards.
B) developing adequate measures of performance.
C) taking corrective action.
D) all of these.
E) comparing performance to standards and developing adequate measures of performance only.