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    Exam 19: Managing Quality and Performance
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    What Is the First Step in the Feedback Control System
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What Is the First Step in the Feedback Control System

Question 59

Question 59

Multiple Choice

What is the first step in the feedback control system?


A) Establishing strategic objectives
B) Establishing standards of performance
C) Taking corrective action
D) Comparing performance to standard
E) Measuring previous performance

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