A Nurse Works in an Emergency Department and Frequently Uses

Multiple Choice

A nurse works in an emergency department and frequently uses Lazarus's theory of coping.When a family is distraught by a family member's apparent heart attack, what action by the nurse is best from this theory's standpoint? (Select all that apply.)

A) Assess the family for coping strategies used during previous crises.
B) Begin assessing the family for discharge teaching and support needs.
C) Help the family understand treatments available to manage the condition.
D) Inform the family of the location of the cafeteria and waiting rooms.
E) Provide the family with food and beverages as a universal sign of caring.