Multiple Choice
Business process management is all about
A) CRM.
B) installing SAP R/3 to gain industry standard processes.
C) shortening your supply chain.
D) accomplishing the same activities with less resource cost.
E) becoming a cost leader under Porter's models.
Correct Answer:

Verified
Correct Answer:
Verified
Q48: _ systems are used by two or
Q49: What is the difference between a CRM
Q50: _ systems include HR, Accounting and Finance,
Q51: Functional applications are sometimes called functional<br>A) automation.<br>B)
Q52: Porter's concept of the "process chain" is
Q54: What is an industry standard process?
Q55: With functional systems, one of the biggest
Q56: SRM applications support these three basic processes<br>A)
Q57: When functional systems are isolated, business processes
Q58: A hotel that is experiencing a slow