Multiple Choice
Ineffective communication involves all of the following, except:
A) speaking only for yourself
B) using clichés
C) exhibiting defensiveness
D) asking inappropriate questions
Correct Answer:
Verified
Correct Answer:
Verified
Q10: Characteristics of effective communication include:<br>A) one-way active
Q11: Restating what has been said in order
Q12: One type of question is a double
Q13: The Magician communication style puts others in
Q14: The three major uses for questions include:<br>A)
Q15: Effective reflection involves being:<br>A) open<br>B) closed<br>C) neutral<br>D)
Q16: Types of questions include:<br>A) direct<br>B) double<br>C) open<br>D)
Q18: A skilled group facilitator should not confront
Q19: The Criticizer communication style points the finger
Q20: One use for questions is to pinpoint