Essay
KPMG hired a body language coach to teach its accountants the art of using and
decoding body language. The coach told the accountant to recite the nursery rhyme, "Mary Had a Little Lamb." The point? To show the accountant that body language can change how people react to something as innocent as a child's nursery rhyme.
1. Why would an accounting firm want staff professionals to recite a nursery rhyme?
2. Why is effective communication important?
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1. The reason is that the accounting gia...View Answer
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