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    Essentials of Management
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    Exam 16: Managing Ineffective Performers
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    Showing Empathy for an Employee Stems Naturally from
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Showing Empathy for an Employee Stems Naturally from

Question 14

Question 14

Multiple Choice

Showing empathy for an employee stems naturally from


A) giving advice.
B) imposing progressive discipline.
C) active listening
D) asking closed-end questions.

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