A Hospital Sends Out Surveys to Its Employees, Who Reply

Multiple Choice

A hospital sends out surveys to its employees, who reply with feedback that the food service is not adequately meeting their needs. The hospital installs a coffee and pastry cart in the main lobby, even though the employees were indicating that changes were needed in cafeteria options. Which communication failure is the hospital experiencing?

A) Output failure
B) Input failure
C) Model failure
D) Climate failure