Multiple Choice
What is service-oriented architecture?
A) It is the structure of an organization that heavily emphasizes the importance of superior customer service.
B) It is a software design methodology related to interorganizational program-to-program communication.
C) It is the investment in vendor-customer relationships with the expectation of returns in the marketplace.
D) It is a content structure that has emerged from the processing of many user tags.
Correct Answer:

Verified
Correct Answer:
Verified
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