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    Understanding and Managing
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    Exam 18: Organization Change and Development
  5. Question
    ________ Is Central to the Ability of a Company to Capture
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________ Is Central to the Ability of a Company to Capture

Question 31

Question 31

Multiple Choice

________ is central to the ability of a company to capture and sustain a competitive advantage.


A) Product quality
B) Innovative thinking
C) Efficiency enhancements
D) Responsiveness to customers

Correct Answer:

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