Multiple Choice
Kurt Lewin's force-field theory asserts that ________ are the three steps of organizational change.
A) inertia, resistance, and momentum
B) evolution, revolution, and stasis
C) incremental, radical, and sudden
D) unfreeze, change, and refreeze
Correct Answer:

Verified
Correct Answer:
Verified
Q113: An internal change agent is a manager
Q114: Reengineering and TQM are highly interrelated and
Q115: Organizations that _ are MOST OFTEN forced
Q116: Organization development is a series of techniques
Q117: When used as an agent of change,
Q119: What group characteristics can produce resistance to
Q120: _ is rapid, dynamic, and broadly focused.<br>A)
Q121: Organizations that do not change often are
Q122: Research has shown that personal habits are
Q123: Poor quality often originates at crossover points