Jolene Has Noted the Importance of Effective Communication in Helping

Multiple Choice

Jolene has noted the importance of effective communication in helping to manage and direct organizational decision making. Which of the following is a piece of advice she might give her employees as they engage in the decision making process?

A) choose any communication channel to deliver your message; they are equally effective
B) the need for confidentiality is the only influence on one's choice of communication channels
C) negative impact has twice the impact of positive feedback
D) systems theory does not apply to organizational communication