Kasper Inc

Multiple Choice

Kasper Inc. wants its workers to act ethically, treat each other well, and treat its customers well. What is the most effective way to communicate this to the workers?

A) The leaders should model the behavior they want the workers to follow.
B) The leaders should create a code of ethics.
C) The leaders should hold meetings to talk about customer service.
D) Employees who act unethically should be punished.