Multiple Choice
E-Z, Inc. is changing from a manual ordering system to a computer-based ordering system. As part of the implementation procedures, the company invests in detailed, comprehensive training classes. What approach to change implementation is E-Z using?
A) Communication and education
B) Top management support
C) Participation
D) Coercion
E) Negotiation
Correct Answer:

Verified
Correct Answer:
Verified
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