According MANAGER'S SHOPTALK in Chapter 14, When a Crisis Strikes

Multiple Choice

According MANAGER'S SHOPTALK in Chapter 14, when a crisis strikes an organization, managers should do all of the following EXCEPT

A) be visible and provide up-to-date information
B) allow employees to be human
C) thank employees in person for their efforts
D) get employees started on a major, long-term project
E) provide professional counseling if possible