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Telekom's Kundiologie (Literally,"customerology")program Is Intended to Improve __________ as Well

Question 10

Multiple Choice

Telekom's Kundiologie (literally,"customerology") program is intended to improve __________ as well as customer service.


A) its cellular phones
B) its employees' ability to interact with clients
C) its automated answering system
D) 611 online support
E) none of the above

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