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Which of the Following Would Be an Example of "Social

Question 81

Multiple Choice

Which of the following would be an example of "social" CRM?


A) Placing a phone call to a local department store
B) Leaving a comment on a company's blog
C) Mailing a survey card back to an organization
D) Telling a friend about your experience with an online retailer
E) All of the above are examples of "social" CRM

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