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    Essentials of Marketing
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    Exam 21: Customer Relationship Management (CRM)
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    Which of the Following Is an Example of a Channel
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Which of the Following Is an Example of a Channel

Question 51

Question 51

Multiple Choice

Which of the following is an example of a channel through which customer data are traditionally gathered?


A) Store visits
B) Conversations with salespeople
C) Interactions via the Web
D) Phone conversations
E) All of these

Correct Answer:

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