Based on the Following Description, Put the Strategy of Granite

Essay

Based on the following description, put the strategy of Granite Rock Company into a theoretical context and explain its approach in "textbook terms." We know that Granite Rock tracks its actual operations in at least 40 measurable ways, each plotted and posted on graphs and charts at every plant. The company surveys customers to rate itself and competitors, and aims to outperform the group average by 33%. When Granite Rock doesn't achieve its goal, management charts the daily operations, and are assured that their employees will see a negative and want to do something about it.