Essay
Assume that you are called to mediate a conflict between the players and the management of the National Hockey League. The players wanted different salary caps and were turned down. Now they are about to go out on strike and neither side is talking to the other. What might you do to try to resolve this conflict so that the season is not lost as it was in 2004-05.
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You would try to use a win-win approach....View Answer
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Correct Answer:
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