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In Handling Objections During the Sales Call, Gavin (The Salesperson)

Question 64

Multiple Choice

In handling objections during the sales call, Gavin (the salesperson) normally will say "yes, but ..." then proceed to explain his brand's benefits or features that will address the objection raised. This approach is called the:


A) compensation method
B) "feel, felt, found" method
C) head-on method
D) indirect method

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